wnibd Privacy Policy — How We Handle Your Data

Last updated: 2026. This policy applies to all wnibd members and supersedes all prior versions.

This Privacy Policy ("Policy") describes how wnibd ("the Platform", "we", "us", "our") collects, uses, stores, and discloses personal information about individuals ("Members", "you") who register for or use the wnibd platform accessible at wnibd.bio. By creating a wnibd account or using any part of the platform, you acknowledge that you have read this Policy and consent to the data practices described herein.

wnibd processes personal data only to the extent necessary to provide a safe, compliant, and functional gambling platform to adults aged 21 and above in Bangladesh. We do not sell personal data to third parties for their own marketing purposes. We do not share data with unrelated commercial entities without your consent. Our data practices are designed to be transparent and proportionate to the services we provide.

Data We Collect

wnibd collects the following categories of personal information, either directly from you at registration or automatically as you use the platform.

How We Use Your Data

wnibd uses the personal data it collects for the following purposes, each of which is necessary to deliver the platform's services or comply with applicable obligations:

• To create, verify, and manage your wnibd member account, including processing your registration details and confirming your age eligibility of 21 or above.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank transfer channels, and to maintain an accurate record of all financial transactions on your account.
• To detect and prevent fraud, money laundering, account sharing, bonus abuse, and other prohibited conduct as defined in the wnibd Terms & Conditions.
• To provide and personalise customer support, including responding to queries, resolving disputes, and communicating account-related information in English and Bangla.
• To send you relevant account notifications, transactional confirmations, security alerts, and — where you have opted in — promotional communications about wnibd offers and bonuses.
• To support responsible gaming obligations, including monitoring gaming patterns, applying deposit and wagering limits, and facilitating self-exclusion requests made by members.

Legal Basis for Processing

wnibd processes personal data on one or more of the following legal bases, depending on the specific processing activity:

Sharing Your Data

wnibd does not sell your personal data. We may share data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection obligations:

• Payment service providers — including bKash, Nagad, Rocket, Upay, and bank partners — who process financial transactions on behalf of wnibd. These providers receive only the transactional data required to execute a specific payment.
• Game content and technology providers — including Evolution Gaming, Ezugi, Pragmatic Play, Spribe, and NetEnt — who supply the games accessible on wnibd. These providers may receive session identifiers and game interaction data necessary to deliver the game experience.
• Identity verification and compliance service providers engaged to perform KYC checks and anti-money-laundering screening, as required by applicable regulatory standards.
• Law enforcement authorities, courts, or regulatory bodies when wnibd is required by law to disclose personal data, or when disclosure is necessary to prevent or investigate suspected fraud, illegal activity, or a threat to public safety.

All third parties who receive data from wnibd are contractually required to handle that data in accordance with applicable privacy standards and to use it only for the specific purpose for which it was shared. wnibd does not authorise third parties to use your data for their own unrelated commercial activities.

Payment Data & Bangladesh Mobile Banking

wnibd is designed specifically for Bangladesh players and integrates directly with bKash, Nagad, Rocket, and Upay. When you make a deposit or withdrawal using one of these services, the transaction is processed through that service's own infrastructure. wnibd receives a transaction confirmation and reference number but does not have access to your mobile banking PIN, OTP, or full wallet credentials. You should never share your bKash or Nagad PIN with any third party, including wnibd support staff.

All financial data transmitted between your device and wnibd's platform is encrypted using SSL technology. Transaction records are stored securely and retained in accordance with the data retention periods described in this Policy. Members who believe a payment error has occurred should contact wnibd support immediately, providing the transaction reference number and the date and amount of the transaction.

Cookies & Similar Technologies

wnibd uses cookies and similar browser-based technologies to operate the platform, maintain your session, remember your preferences, and analyse platform usage. The following cookie types are used:

Data Security

wnibd implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data in transit, access controls that limit internal access to personal data on a need-to-know basis, secure server infrastructure with regular vulnerability assessments, and monitoring systems that detect and flag anomalous account activity in real time.

While wnibd takes all reasonable steps to protect your data, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, wnibd will notify affected members promptly and take all practicable steps to contain and remediate the breach. Members can help protect their own account by using a strong, unique password, not sharing login credentials, and contacting wnibd support immediately if they suspect unauthorised access.

Data Retention

wnibd retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data is retained for the duration of the member relationship and for a minimum of five years after account closure, to satisfy anti-money-laundering and financial record-keeping obligations. Gaming activity logs are retained for a minimum of three years. Where a member exercises a right to erasure and no overriding legal obligation exists, wnibd will delete or anonymise the relevant data within 30 calendar days of a verified request.

Your Data Rights

As a wnibd member, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a clear description of your request.

wnibd will respond to all verified data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case wnibd will notify you of the extension and the reason for it. There is no charge for exercising your data rights, unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

Minors & Age Verification

wnibd strictly prohibits access by individuals under the age of 21. The platform does not knowingly collect or process personal data relating to persons under 21. If wnibd becomes aware that personal data has been collected from an individual who is under 21, that data will be deleted promptly and the associated account will be closed. Parents and guardians who believe a minor may have registered on wnibd are asked to contact support immediately at [email protected] so that the matter can be investigated and resolved without delay.

Changes to This Privacy Policy

wnibd reserves the right to update this Privacy Policy at any time. When material changes are made, the updated Policy will be published on the platform with a revised effective date. Where changes significantly affect how we process your data, we will notify active members via the contact details held on their account. Your continued use of the wnibd platform after the revised Policy is published constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how wnibd protects your information.

Contact Us About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way wnibd handles your personal data, please contact our support team. We are available around the clock and aim to respond to all privacy-related enquiries within 5 business days.

Email (plain text — not a link): [email protected]